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Official Shipping & Returns

Delivery & Returns Information

Clear, transparent fulfillment and return standards for all Yardbird Equipment customers.

Shipping & Delivery

FREE Shipping ($0.00) on all U.S. orders
Handling Time: 1 – 3 Business Days (Mon – Fri)
Transit Time: 3 – 10 Business Days (Mon – Fri)
Total Delivery Time: 4 – 13 Business Days Total

30-Day Return Window

Flat 10% Restocking Fee
Return Window: 30 Calendar Days
Standard Return Fee: Customer Shipping + 10% Restocking Fee
Defective / Damaged: 100% Free Prepaid Label ($0 Fee)
Gasoline & Engine Oil Safety Exclusions

Per safety regulations, gasoline-powered equipment (mowers, generators, saws) that has had fuel or engine oil added cannot be returned via carrier transit. Mechanical issues after fuel addition are covered under manufacturer warranty.

Have questions about your delivery or return? Our Mountain View, CA support team is here to assist.
Contact Customer Support →
Need assistance with your order? Call our support team at +1 (650) 969-8665 or email support@yardbirdequipment.com. We are available Monday – Saturday: 9:00 AM – 8:00 PM | Sunday: 10:00 AM – 6:00 PM EST.
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